Terms of service

1. Acceptance of Terms:

By accessing or using the EcoTail Pets website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Use of Our Website:

• You must be at least 18 years old or have the consent of a parent or guardian to use our website
• You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.
• You must not misuse our website by knowingly introducing viruses, trojans, worms, or other material that is malicious or technologically harmful.

3. Account Registration:

• To access certain features of our website, you may need to register for an account. You must provide accurate and complete information during the registration process and keep your account information up-to-date.
• You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

4. Products and Orders:

• All products listed on our website are subject to availability. We reserve the right to limit the quantity of any products we offer.
• Prices for our products are subject to change without notice
• We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

5. Payment:

• We accept various payment methods, including credit cards and PayPal. By providing payment information, you represent and warrant that you are authorized to use the payment method you provide.
• All payments must be received in full before shipping. If your payment method is declined, we reserve the right to cancel your order.

6. Shipping and Delivery:

• Please refer to our Shipping Policy for detailed information on shipping and delivery
• Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or events beyond our control.

7. Returns and Refunds

• Please refer to our Return and Refund Policy for detailed information on returns and refunds.

8. Intellectual Property:

• All content on our website, including text, graphics, logos, images, and software, is the property of EcoTail Pets or its content suppliers and is protected by intellectual property laws.
• You may not reproduce, distribute, modify, create derivative works from, or exploit any of the content on our website without our express written permission.

9. Limitation of Liability:

• To the fullest extent permitted by law, EcoTail Pets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojans, or the like that may be transmitted to or through our website by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.

10. Governing Law:

• These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to its conflict of law provisions.

11. Changes to Terms of Service:

• We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms.

12. Contact Us:

• If you have any questions about these Terms of Service, please contact us at support@ecotailpets.com or +1-404-594-3316
• Thank you for choosing EcoTail Pets. We are committed to providing you and your pets with the best products and services.

1. Introduction:

• By subscribing to our SMS/text messaging services, you agree to receive recurring automated promotional and personalized marketing messages (e.g., cart reminders) via SMS from EcoTail Pets. This agreement is not a condition of any purchase. Message and data rates may apply.

2. Opt-In:

• By providing your mobile phone number, you are opting in to receive SMS notifications from EcoTail Pets. You agree to receive SMS messages related to your interactions with us, including but not limited to promotional offers, order confirmations, and shipping updates.

3. Opt-Out:

• You can opt-out of receiving SMS messages at any time by replying "STOP" to any of our messages. After opting out, you will receive a final confirmation message, and no further messages will be sent. For help, reply "HELP" to any of our messages or contact our customer service at support@ecotailpets.com

4. Frequency of Messages:

• The number of SMS messages you receive will vary based on your interaction with us. We may send messages related to your orders, promotions, or other relevant updates.

5. Charges and Fees:

• Message and data rates may apply depending on your mobile carrier. Please check with your carrier for specific fees and charges that may apply.

6. Privacy:

• Your privacy is important to us. We will not share or sell your personal information, including your mobile number, with any third parties for their marketing purposes without your consent. For more information on how we collect and use your personal information, please review our privacy policy https://ecotailpets.com/policies/privacy-policy.

7. Changes to this Policy

• We reserve the right to modify this SMS policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our SMS services after any changes indicates your acceptance of the updated policy.

8. Contact Us:

• If you have any questions about this SMS policy or need assistance, please con tact us at +1-404-594-3316.